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Client support
Already a Skill-IT client? Tell us what’s wrong and we’ll take it from there. Real people, in San Diego.
Ways to get help
Open a ticket
Describe the problem in a short form. No account needed: only your name, work email and the issue are required.
Open a ticketRemote session
When a technician asks you to, install AnyDesk so they can see your screen and fix it with you.
Download AnyDeskEmail support
Write to support@skill-it.tech. Add a screenshot if you can, with passwords and personal details hidden.
Email supportCall us
Something urgent, or easier to explain out loud? Call the San Diego team.
(858) 261-8680Book a call
Pick a time that suits you to talk with the team.
Schedule a callShare a password securely
Never put passwords or recovery codes in a ticket. Send them through a one-time link that expires.
Send securely
How exposed is your business?
A free cybersecurity self-assessment: 24 questions, about 5 minutes, and an instant result.
For a faster response
Four details that save a round trip.
Urgent issue? Call (858) 261-8680, or follow the emergency process in your service agreement.
- Say what is happeningAnd when it started.
- Include the exact error messageOr a screenshot, with passwords and personal details hidden.
- Tell us who is affectedJust you, several people, the whole office, or your customers.
- Say what you already triedRestarting, another device, another network.