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Mission log

Every job is a mission: a real San Diego business, a real problem, a result you can check. Here is what our crew has done so far, filmed on site.

Updated

Mission complete

Mission #001: WasteMetrics, San Diego

Client
WasteMetrics
Where
San Diego, CA
Mission
On-site IT & telecom

WasteMetrics manages waste for its customers. As the team grew, the IT headaches grew with it, and IT was handled in-house by someone who is not an IT specialist.

  • Site reachedWasteMetrics office, San Diego
  • Setup inspectedNetwork rack, cabling and the old phone system
  • Clean-up plannedRetire the unused PBX, keep the reusable RJ45 cables, route the rest through the drop ceiling

“IT is not our specialty, so I prefer to rely on professionals.”

The client, WasteMetrics, San Diego
Read the video transcript
Skill-IT
Before you engaged with us at Skill-IT, how was the IT handled? Who did you call when you had some issues?
Client
IT was managed internally, mainly by myself.
Skill-IT
And you’re an IT specialist?
Client
I am not. As the headcount grows, you know, the IT headaches increase as well. And I just want to focus on the main business, which is managing waste for our customers. And IT is not our specialty, so I prefer to rely on professionals.
Skill-IT
And what are you doing right now?
Technician
The system is an old PBX that isn’t used at all anymore. No point keeping any of it. So all of this can be cut. Some of the cables will be hidden in the drop ceiling, because we’d rather not cut the RJ45 cables that can still be used. We’ll make it clean. And a little hello to the team in Lannion, Brest and Saint-Brieuc!

The technician speaks French: his lines are the English subtitles of the video.

From cable chaos to a clean rack

Most offices we take over have a closet like the one on the left. We trace every cable, retire what is dead, re-patch and label the rest, so the next problem takes minutes to find.

Before: a network rack buried under tangled blue patch cables
After: the same rack with short, labeled patch cords and vertical cable managers
Before: real photo of a cable closet, Wikimedia Commons (public domain). After: AI-generated visualization of the same closet once cleaned up. Not a Skill-IT client site.
  • Every cable tracedEach run documented, from the patch panel to the desk.
  • Dead gear retiredUnused equipment comes out, like an old PBX nobody calls on anymore.
  • Short, labeled cordsRight-length patch cords, labeled at both ends.
  • Nothing hangingCable managers and straps, so the next fix takes minutes, not hours.

Mission #002: yours

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